4 Wades Hill
Winchmore Hill
N21 1BG

Telephone - 020 8886 1411



General Information

General Information

Does Osteopathic treatment hurt?

The approach that is most likely to be uncomfortable is deep soft tissue work. However the practitioner will never go beyond what is too uncomfortable. With good communication between patient and practitioner, practitioners can ascertain what is comfortable yet therapeutically beneficial for the patient and then strike a balance between the two.

Does it hurt after Osteopathic treatment?

There can be some mild to moderate discomfort after treatment. This is relatively normal. Some will never experience any sort of discomfort at all. If an individual experiences discomfort, this usually lasts for approximately 24 to 72 hours. Some patients experience tiredness after treatment or can feel drowsy.

What happens if the Osteopath cannot help me?

On some occasions a patient may not be suitable for osteopathic treatment. This can be for a variety of reasons for example:

  • if a patient has an underlying medical condition where by osteopathy is contraindicated
  • the problem is unlikely to be resolved with osteopathy
  • another more serious complaint is highlighted during the consultation and proceeds any other problems the patient may have.

In some cases your Osteopath may ask for the consultation to be postponed until you have visited your GP. In other cases, the Osteopath (naturally after gaining the patient's consent) may feel its necessary to write to the GP highlighting anything of concern. In some cases a patient may require a blood test or warrant a referral for an MRI. In any event, at Dentist & Osteopath on the hill, patient care is of the utmost importance to us, and therefore we always make safety of the patient our primary concern. Patients will always leave reassured that even if we at on the hill cannot help, we will make sure you are placed in the hands of someone who can, whether on site or off. Please visit our REFERRALS page for further information.

How many visits do I have to have with the osteopath?

This can only be determined during the consultation, when a treatment plan can be formulated. For each individual and each problem it can vary. A major factor in determining how much treatment you require is also how long the complaint has been with you. The longer a patient has a problem, the more sessions may be required to help you. However it is the policy of this practice that if you do not respond to your treatment within a time frame we have predicted, we will discuss other alternatives and try and find a therapy that does work.

Do you have discounts for large group numbers / organisations?

Yes, for further information contact the practice via email stating the group/ company, the number within the group and what your requirements are.

Is osteopathy safe for pregnant women?

Yes. Osteopathy can be very beneficial to women who are pregnant. It can help you cope with pregnancy related back pain. Osteopathy can help you adapt to the changes the body is undergoing during pregnancy. It is the policy of this practice, not to treat pregnant women in their first trimester and in the last two weeks of the third trimester. If you are unsure, please contact the practice for further information.

Do I need a doctor’s referral?

No, you do not require a doctors referral, however, if you would like treatment under your private medical insurance cover, you would need authorisation from your insurance and a referral from your general practitioner. Please contact your insurance company or if you have any questions please do not hesitate to contact us.

My child has special needs/ the person is a vulnerable adult?

Staff at our practice have all been CRB checked and have undergone vigorous training with respect to child protection and safe guarding vulnerable adults. We have policies in place to protect these individuals. We ask that children under 16 are accompanied by a parent, we ask that vulnerable adults are accompanied by a suitable companion.

Can osteopathy help repetitive strain injury?

Osteopathy looks at the underlying causes of an injury and how it can be prevented in the future. This may involve exercise prescription, lifestyle changes, diet changes and more awareness of posture in general. We aim to aid your rehabilitation to ensure you return to work in optimum health.

Can I get treatment through the NHS?

At present, Enfield Primary Care Trust do not provide osteopathy as a therapy. We will inform you if this changes in the future.

Do I have to pay at the end of each session?

We have a policy of collecting fees at the end of every treatment session. Payment can be made in cash, or credit/debit card. Unfortunately, it is with regret that we do not accept American Express.

What is the cancellation policy?

The current cancellation policy is a minimum 24 hours notice. There is a standard fee of £20 for late cancellations and missed appointments, however it is practice policy that any patients failing to attend two consecutive appointments for any of the services will no longer be permitted to make any more bookings at this practice.

Can I bring my child in for treatment?

Yes children can be seen at the practice. All children under 16 must be accompanied by a parent. A guardian will only be accepted if there are no parents for the child in question. Staff at our practice have all been CRB checked and have undergone vigorous training with respect to safe guarding children. We ask that patients ask to speak to the osteopath first to determine the type of osteopathic care most suitable for the age.

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